APCO Global Congress

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Schedule-At-A-Glance

Sunday, 29 April 2012
07:00 – 10:00 Registration
08:00 – 16:00

APCO Institute Course (Dubai)

Surviving Stress in Emergency Communications:
Recognition, Reducation & Management

presented by Gary Thomas
Monday, 30 April 2012
07:00– 15:00 Registration
08:00 – 16:00

APCO Institute Course (Dubai)

Effective Communications Training Officer Program

presented by Gary Thomas
08:00 – 17:00 Exhibit Hall Set-up
13:00 – 16:00 Agency Technology Tour
Tuesday, 1 May 2012
08:00 – 17:00 Registration
08:30 – 09:00 Welcome Tea & Coffee
09:00 – 10:30 Opening General Session & Keynote Address
10:45 – 11:45 Educational Session
12:00 – 13:00 Lunch (Al Ras 1-2)
13:00 – 16:00 P25 v TETRA Roundtable
08:00 - 15:00 Exhibitor Move-In
16:30 - 19:00 Exhibit Hall Grand Opening
17:00 – 19:00 Delegate Reception (Exhibit Hall)
Wednesday, 2 May 2012
08:00 – 17:30 Registration
08:30 – 09:00 Welcome Tea & Coffee
09:00 – 10:00 Keynote Session
10:00 – 10:30 Networking & Tea Break
10:00 – 17:00 Exhibit Hall Open
10:00 – 10:30 Presentation Theatre (Exhibit Hall)
10:45 – 11:45 Educational Session
12:00 – 13:00 Lunch (Al Ras 1-2)
13:00 – 14:00

Educational Session

ASAP to the PSAP: Using the Automated Secure Alarm Protocol to Reduce 9-1-1 PSAP Processing Time for Alarm Notifications from Alarm Monitoring Companies

presented by George Baker, OnStar
& Steve Wisely, APCO International
13:00 – 17:00 Agency Technology Tour
14:00 – 14:15 Networking & Tea Break
14:30 – 15:30 Educational Session
15:00 – 15:30 Presentation Theater (Exhibit Hall)
15:30 – 16:30 Educational Session

Dispatcher Assisted CPR- A Critical Link to Saving Lives

presented by Gary Thomas
Thursday, 3 May 2012
08:00 – 12:00 Registration
08:30 – 09:00 Welcome Tea & Coffee
09:00 – 10:00 Keynote Session
10:00 – 10:30 Networking & Tea Break
10:00 – 14:30 Exhibit Hall Open
10:00 – 10:30 Presentation Theatre (Exhibit Hall)
10:45 – 11:45

Educational Session

Emergency services use of technology to respond to riots
Emergency services use of technology to respond to riotsin London 2011

presented by Alan House, Sue Lampard &
Ian Readhead, British APCO
12:00 – 13:00 Lunch (Al Ras 1-2)
13:00 – 14:00 Educational Session
14:00 – 14:15 Networking & Tea Break
14:30 – 15:30 Educational Session
15:00 – 15:30 Vehicle  Demonstration
15:30 – 16:30 Educational Session
16:30 Exhibit Hall Ends
16:30 – 17:00 Closing Session
17:00 - 20:00 Exhibit Hall Dismantle
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